Common Questions Answered
We've compiled answers to the most frequently asked questions about our meeting space and podcast studio. If you don't find the information you're looking for, please contact us at info@theclosingroomstudio.com and we'll be happy to help.
General & Facility Questions
Learn about our space and what we offer
What is The Closing Room Studio?
The Closing Room Studio is a professional meeting space and podcast studio located in downtown Binghamton, NY. We provide businesses and content creators with on-demand access to premium facilities without the overhead of maintaining dedicated spaces.
Where are you located?
We're located at 34 Chenango St, Suite 408B, in downtown Binghamton, NY.
Is parking available?
There is metered street parking available nearby, as well as several public parking garages within walking distance.
Is your facility wheelchair accessible?
Yes, our facility is wheelchair accessible with elevator access to our floor.
Do you have restrooms on-site?
Yes, clean and well-maintained restrooms are available on our floor.
What are your hours of operation?
Our standard hours are Monday-Friday: 9am-6pm, Saturday: 10am-4pm, Sunday: Closed. Early morning and late evening bookings may be accommodated with advance notice.
Booking Questions
Information about reservations and scheduling
How far in advance should I book?
We recommend booking at least 1-2 weeks in advance for guaranteed availability, especially for larger groups or longer sessions.
What are your hours of operation?
Our regular hours are Monday-Friday from 9am-6pm and Saturday from 10am-4pm. We're closed on Sundays. Special arrangements can be made for after-hours bookings.
Is there a minimum booking time?
Yes, our minimum booking is one hour for all services.
How do I check availability?
You can check availability and book directly through our online booking system, or contact us by phone or email.
Can I tour the space before booking?
Absolutely! We encourage potential clients to schedule a tour to see our facilities. Please contact us to arrange a convenient time.
Services Questions
Details about our offerings and amenities
What equipment is included with the meeting space?
Our meeting space includes a 65-inch 4K display with HDMI connections, whiteboard and markers, high-speed internet, and comfortable seating for up to 8 people.
Can I bring my own food and drinks?
Yes, you're welcome to bring your own refreshments. We also offer catering options if you prefer.
Is technical support available during my booking?
Basic technical support is included with your booking. For more extensive technical assistance, we offer additional support at $30/hour.
Do you offer any discounts for longer bookings?
Yes, we offer half-day (4 hours) and full-day (8 hours) packages at discounted rates compared to the hourly pricing.
Can I bring my own equipment?
Yes, you're welcome to bring your own equipment if you prefer. Please let us know in advance so we can ensure compatibility with our systems.
Podcast Studio Questions
Information about our podcast recording facilities
Do I need experience to use the podcast studio?
No, you don't need prior experience. We provide basic setup assistance with every booking and can guide new podcasters through the process.
How many people can record at once?
Our studio comfortably accommodates up to 4 in-person participants. For larger groups, please contact us to discuss options.
Can you help with editing my podcast after recording?
Yes, we offer technical assistance for an additional fee. Our audio technicians can help set up equipment, manage recording levels, and even assist with post-production editing if needed. Please request this service when booking.
Pricing Questions
Information about rates, packages, and payment
Do you offer discounts for nonprofits?
Yes, we offer a 15% discount for registered nonprofit organizations. Please contact us for details.
How do I pay for my booking?
We accept all major credit cards, PayPal, and business checks. Payment is required at the time of booking.
What is your cancellation policy?
Cancellations made 48 hours or more before your scheduled time receive a full refund. Cancellations with less than 48 hours notice receive a 50% refund. No-shows are not eligible for refunds.
Can I get a discount for recurring bookings?
Yes! We offer special pricing for clients who book regular weekly or monthly sessions. Contact us for custom pricing.
What are your rates?
Our meeting space starts at $50/hour, and our podcast studio starts at $75/hour. We offer half-day (4 hours) and full-day (8 hours) rates at a discount. For detailed pricing information, please visit our services page.
Policies Questions
Information about our policies and procedures
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and ACH bank transfers. For recurring bookings, we offer convenient monthly billing options.
When is payment due?
Payment is required at the time of booking to confirm your reservation. For recurring bookings or special arrangements, please contact us to discuss payment terms.
What is your privacy policy?
We respect your privacy and maintain strict confidentiality regarding all client information and activities. We do not share, sell, or disclose any client information without explicit consent. For details, please review our Privacy Policy.
Still Have Questions?
We're here to help! Reach out to us for any additional information you need.